Exchanges and returns are accepted within fourteen (14) days from the date of Customer’s receipt of the parcel for the following reasons:
Notwithstanding the above, the returned items must be unworn, unwashed, unused, undamaged, must be in the same state as how you have received them (original condition), and must come with the original tag and packaging.
We will not accept returns if the tags have been removed and/or are damaged. Products which are damaged and no longer in its original state also will not qualify for an exchange or a refund.
In order to return a product, please email us at instox.management@gmail.com for the procedures.
Generally, we estimate that it may take around 10 – 14 business days for us to arrange for the re-delivery or refund to you, provided that the returned products are received by us in its original condition.
